Contact information

✦ Contact Information

We’re here to help you with any questions, orders, or support.

✦ Get in Touch

If you need any assistance, feel free to contact us:

Email: theauraofficial.scents@gmail.com
Phone / WhatsApp: +92 3000191087
Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM

✦ Response Time

We usually respond to all inquiries within 24 hours.

✦ Business Address

The Aura, Pakistan Online Store.

✦ Social Media

Stay connected with us for updates and new launches:

Instagram: @theauraofficial.scents
Facebook: @theauraofficial.scents
TikTok : @theauraofficial.scents

Frequently Asked Questions

Find answers to common questions about our products and services

What is your return policy?

We offer a 7-days return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping typically takes 4-5 business days. Express shipping options are available at checkout for faster delivery.

Is Cash on Delivery available?

Yes, we offer Cash on Delivery across Pakistan. You can pay in cash when your order is delivered.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

Is perfume long lasting ?

Yes, yeh long-lasting fragrance ke liye designed hai. Lasting skin type aur weather ke hisaab se vary kar sakti hai

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