Shipping policy
✦ Shipping Policy
At The Aura, we aim to deliver your orders quickly, safely, and reliably across Pakistan.
✦ Delivery Time
- Orders are processed within 24 hours after confirmation.
- Delivery time is usually 2–4 working days depending on your location.
- Remote areas may take slightly longer.
✦ Shipping Coverage
We deliver all across Pakistan, including major cities and rural areas.
✦ Shipping Charges
- Shipping charges may apply depending on your location and order size.
- Any applicable delivery charges will be shown at checkout.
✦ Order Processing
- Orders are processed on working days only (Monday to Saturday).
- Orders placed on Sundays or public holidays will be processed the next working day.
✦ Tracking Information
Once your order is shipped, you will receive tracking details via SMS or WhatsApp so you can monitor your delivery status.
✦ Delivery Delays
While we work with reliable courier services, delays may occur due to weather, holidays, or unforeseen logistics issues. We appreciate your patience in such cases.
✦ Lost or Delayed Orders
If your order is significantly delayed or lost, please contact our support team with your order details so we can assist you.