Shipping policy

✦ Shipping Policy

At The Aura, we aim to deliver your orders quickly, safely, and reliably across Pakistan.


✦ Delivery Time

  • Orders are processed within 24 hours after confirmation.
  • Delivery time is usually 2–4 working days depending on your location.
  • Remote areas may take slightly longer.

✦ Shipping Coverage

We deliver all across Pakistan, including major cities and rural areas.


✦ Shipping Charges

  • Shipping charges may apply depending on your location and order size.
  • Any applicable delivery charges will be shown at checkout.

✦ Order Processing

  • Orders are processed on working days only (Monday to Saturday).
  • Orders placed on Sundays or public holidays will be processed the next working day.

✦ Tracking Information

Once your order is shipped, you will receive tracking details via SMS or WhatsApp so you can monitor your delivery status.


✦ Delivery Delays

While we work with reliable courier services, delays may occur due to weather, holidays, or unforeseen logistics issues. We appreciate your patience in such cases.


✦ Lost or Delayed Orders

If your order is significantly delayed or lost, please contact our support team with your order details so we can assist you.